Thomas Kugler
Director Of Operations
Velostack Inc.
LinkedIn: demo://thomas-kugler
Resonance
3.7
Dissonance
1.7
Experience
Director Of Operations
Velostack Inc.
2017 - Present
Built Velostack's customer success and implementation operations from 4 to 48 staff. Designed onboarding playbooks cutting time-to-value from 90 days to 31 days.
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Associate → Senior Consultant
Pinnacle Management Consulting
2013 - 2015
Delivered operational transformation projects for manufacturing and technology clients. Designed a lean production framework for a Tier 1 auto supplier.
Education
MBA
Kellogg School of Management, Northwestern University • Evanston, IL, USA
2015 - 2017
B.S. Industrial Engineering
Northwestern University • Evanston, Illinois, United States
2009 - 2013
3 Reviews
2.0
4.0
Mar 21, 2026Last edited on Mar 21, 2026
Effective ops culture, doesn't suit everyone
Reviewed by a colleague
Strength: Operationalizing complex workflows, reliability of execution, consistency at scale
Weakness: One-size-fits-all process thinking; extends operational norms into areas where they don't belong
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4.0
0
Mar 21, 2026Last edited on Mar 21, 2026
Consulting background that actually transfers
Reviewed by a colleague
Strength: Operational execution, translating consulting methodology into in-house environments without the consulting overhead
Weakness: Communication style is occasionally too structured for informal fast-moving contexts
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5.0
1.0
Mar 21, 2026Last edited on Mar 21, 2026
Built our operations from scratch and made it look...
Reviewed by a colleague
Strength: Systems thinking applied to people operations, organizational design, calm execution under growth pressure
Weakness: Can optimize for thoroughness over speed when both are needed simultaneously
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